Privacy policy
Short version: we only collect what you send us and basic site analytics, we never sell it, and you can ask us to delete it any time.
Last updated: November 12, 2026
Who we are
Prospera is a web studio in Hamilton, Ontario. This policy covers prospera.dev and our Instagram and Facebook pages. Questions or requests: hello@prospera.dev.
What we collect
- What you send us. When you use our contact form or email us: your name, email, and anything else you choose to include (business name, phone, website, message).
- Site usage. Our site uses the Meta Pixel, which tells Meta (Facebook/Instagram) which pages were visited and whether the contact form was submitted. Meta may connect this to your Facebook or Instagram account. We see only totals, never who you are.
- Technical data. Like every website, our host (Netlify) and font provider (Google Fonts) receive your IP address and browser details to deliver the page.
How we use it
- To reply to you, prepare quotes and mockups, and do the work you hire us for.
- To measure which ads and pages bring in inquiries, and show our ads to people likely to be interested.
We don't sell or rent your information, and we don't add you to a mailing list without asking.
Who we share it with
Only the services that run our business: Netlify (website hosting and form submissions, USA), Zoho Mail (email, Canada), and Meta Platforms (advertising measurement, USA). Information stored outside Canada may be accessible to authorities in those countries under their laws.
How long we keep it
Inquiries are kept for up to two years, or for as long as you're a client plus the period required for tax records. Then we delete them.
Your choices
- Access, correct or delete: email hello@prospera.dev and we'll respond within 30 days.
- Ad tracking: you can control how Meta uses site activity in your Facebook/Instagram ad preferences, or block it with your browser's tracking protection or an ad blocker. The site works fine either way.
Concerns
We handle personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If we can't resolve a concern, you can contact the Office of the Privacy Commissioner of Canada.
Changes
If we change this policy, we'll update the date at the top of this page.